Once she was inside and in the room with the ill children, after a couple minutes of her being in there, she would see a tall humanoid figure with large black feathered wings, like that of a crow, standing off in front of the window. His face was shrouded by some form of tape or bandage, and as were his hands.
All of the children acted as if he was not there, she appeared to be the only one to notice this strange figure...